We carefully select the products we sell and want you to be happy with your Little Wants purchase. If something isn't right, we'll do our best to help.
Please Check Your Order at Pickup
We encourage you to check your order when collecting it at Babe Cave to make sure you've received the correct item and that there is no obvious damage.
For electronic products, we also recommend checking that the item powers on and appears to be functioning before leaving, where practical.
Faulty or Defective Products
If you discover that your product appears to be faulty or defective, please contact Little Wants as soon as possible.
We'll review the issue and, where appropriate, arrange an exchange, replacement or refund.
Changed Your Mind?
Because we operate with limited quantities, change-of-mind returns are generally not accepted once an item has been collected.
If you believe there are exceptional circumstances, please contact us and we'll review the situation individually.
Items That Have Been Used
We cannot accept returns for products that have been damaged through misuse, accidental damage, improper charging, water exposure, unauthorized modification or failure to follow the manufacturer's instructions.
Normal wear and tear is also not considered a product defect.
Returning an Item
If we approve a return or exchange, the product should be returned with its original packaging and any accessories that came with it.
Please do not return an item to Babe Cave without first contacting Little Wants and receiving confirmation that the return has been approved.
Refunds
If a refund is approved, we'll provide instructions for completing the refund based on the original method of payment and the circumstances of the return.
Need Help?
If you experience a problem with your purchase, contact us as soon as possible with your order number and a description of the issue. Photos or a short video may be requested to help us understand the problem.
We'll always aim to handle genuine product issues fairly.
Small Finds. Better Days. 💚